Our Services
Services and Experiences
Expert advice and inspiration, whenever you need it
We’re pleased to offer the services you know and love both in store and virtually, so you can access expert advice wherever you are and however you choose
Personal styling
Our expert stylists are on hand to help you look and feel great. We offer free fashion advice with no minimum spend or obligation to buy
Find out more about women’s personal styling
Find out more about men’s personal styling
Explore our rental collection
With John Lewis Fashion Rental you can hire over 35 designer brands from as little as £20, including Queens Of Archive, & Other Stories, Olivia Rubin and Lirika Matoshi.
Home Design
Our Home Design Stylists are here to show you how to make the most of your space, book a free appointment now
Measuring up
From curtain fitting to choosing a carpet or flooring, our experts will answer your questions and guide you through the options
Fitted Kitchens
We're with you at every stage of your new kitchen project. Book a free consultation to discuss your options, then we can design, plan and fit
Children's shoe fitting
We offer a free in-store fitting service. Our Partners will make sure you buy just the right size.
Sleep appointments
We're here for free, impartial advice to help you sleep well and feel fully rested, day after day
Fitted Kitchens and Fitted Furniture
Fitted Kitchens
We're with you at every stage of your new kitchen project. Book a free consultation to discuss your options, then we can design, plan and fit
Fitted Furniture
We'll plan a relaxing environment combined with a room that makes best use of your available space for furniture and storage
Furnishing Design Services
Design your own Furnishings
Our customisation services give you the freedom to create furniture that's just what you're looking for
Furnishing after sales services
Assembly and installation services for furniture, beds, lighting and accessories, and disposal of your old pieces too
Assembly and installation services for furniture, beds, lighting and accessories, and disposal of your old pieces too
Assembly Services
TV Stand Assembly
What we'll do
- Unpack and assemble your new television stand at the same time as delivery, and take away the packaging for recycling
- We’ll give you the safety and instruction manual and any spare pieces for the ongoing maintenance of the product
Price
These have already been assigned to the TV stands, depending on their difficulty and the details can be found alongside individual TV stand pages. Simply add the relevant Assembly service to your basket alongside your chosen TV Stand.
- Basic £35
- Intermediate £65
- Complex £100
Before you buy
- Please ensure the stand is the right size for your TV and that there is adequate space to assemble when we arrive
- We are unable to offer a recycling service for an existing TV stand with this service.
To find out more about our TV Installation Services please click here
Barbecue Assembly
What we'll do
- We’ll pre-build your new barbecue and deliver it assembled to your home
- We’ll hand over the safety and instruction manual and any spare pieces for the ongoing maintenance of the product
Price
£50
Where this service is available, simply add the Barbecue Assembly service to your basket alongside your chosen product.
Before you buy
- Please ensure there is adequate access for us to place the assembled barbecue where required.
- We’re unable to attach a gas bottle or add charcoal.
- We’re unable to offer a recycling service for any existing barbecues with this service.
Furniture Assembly (Including Nursery Furniture)
What we'll do
- We’ll build your new furniture product at the same time as delivery, and place it in your room of choice
- Where appropriate, we’ll recommend securing your product to a wall
- We’ll take away all of the packaging for recycling
- We’ll give you the safety and instruction manual and any spare pieces for the ongoing maintenance of the product
Price
For Furniture
Where assembly is available on items such as bedside tables, chest of drawers and wardrobes, the service price has been assigned to individual pieces of furniture and can be found on the relevant product page.
Furniture assembly prices range from £25 to £175 depending on the build complexity. Simply add the Assembly service to your basket alongside your chosen product.
Bedstead Assembly £35 to £150
For Nursery Furniture
Toddler Bed Assembly £35
Changing Table Assembly £60
Cot or Cot Bed Assembly £55
Complex Cot or Cot Bed Assembly £80
Nursery Dresser Assembly £90
Nursery Wardrobe Assembly £120
Complex Nursery Dresser Assembly £175
Before you buy
- Please ensure there is adequate space to assemble when we arrive
- For Nursery cot beds or cots, we are unable to assemble them if they are to be located alongside or close to a heat source (this is in accordance to manufacturer instructions)
- We are unable to offer a recycling service for any existing furniture with this service
To find out more about our Furniture Assembly service please click here
Lighting Installation
If you would like to purchase a Lighting installation please either visit one of our shops or call our Technical Support line 03301 230 106 as we’re unable to add to an online order. Lines are open 8am-9pm weekdays, 8am-8pm Saturdays and 10am-6pm Sundays. (Call charges vary according to the service provider.)
What we'll do
- We’ll first check your circuit is safe to work on
- We’ll then connect your new light fitting to an existing safe connection
- We’ll take away and recycle the packaging from your new light fitting
- To ensure our crews' safety we’ll need to switch off the mains power at your consumer board
- We’ll hand over the safety and instruction manual and any spare pieces for the ongoing maintenance of the product
Before you buy
- Please ensure you have the correct light bulbs as we don’t carry spares
- We’re unable to install recessed lights or any light fittings more than 3 metres from the ground
- Please note, we’ll need to switch off the power supply as part of the installation, and will be unable to complete the service unless we can do so
- We're unable to install on circuits with rubber or lead sheathed wiring or onto any surface which represents a potential health and safety risks for our crews
- If the light is for outdoors or for the bathroom you'll need to check the IP (Ingress Protection) rating. The higher the rating, the more protected it is. For outdoor or bathroom lighting you require a minimum IP44 rating
- We’re unable to offer a recycling service for any existing lights with this service
Price
First light £59
Each additional light £45
Where this service is available, simply add the Lighting Assembly service to your basket alongside your chosen product
Before we arrive
- Please ensure you have the correct light bulbs as we don’t carry any spares
- As we will have turned off your mains power this may mean you might need to reset timers and so on, once we've finished. We’re not liable for any products that don't restart
- Please ensure that there is safe and suitable access to the installation point
Picture and Mirror Hanging
What we'll do
- Check that the location you wish to hang the product is suitable, scanning for pipes, cables, etc.
- Please be aware we’ll have to drill holes so there may be a small amount of decor damage that we will not be able to repair
Price
£40
Where this service is available, simply add the Picture or Mirror hanging service to your basket alongside your chosen product
Before we arrive
- Please ensure you have decided ahead of the service where you wish the product to be hung, considering the wall type and the likelihood of cables or pipes running in the wall cavity
- We’re unable to hang products not purchased from John Lewis or where we believe the wall type, location or fixings may not be safe
Flooring & Window services
Made To Measure Curtains & Blinds
We can give expert advice, measure up and make curtains and blinds to your exact specifications. We also offer a fitting service for our Designed For You range
Made to Measure Tracks & Poles
If you have an awkward window shape or want a more individual finish for your track or pole, we offer free home visits and quotes, and a fitting service
Window Shutters
Versatile and durable shutters can be made to fit almost any size or shape of window, offering a beautiful way to control privacy and light levels
Versatile and durable shutters can be made to fit almost any size or shape of window, offering a beautiful way to control privacy and light levels
Flooring Estimating & Fitting
Choose your flooring, then we can advise on accessories and estimate the total cost both to supply and to fit. We'll manage your project from start to finish
Fashion services
Personal Styling for Women
Style confidence sorted. Our expert stylists are on hand to help you look and feel great. We offer free fashion advice, with no minimum spend or obligation to buy
Personal Styling for Men
Style made simple, for a wardrobe you can count on. Our Personal Stylists in selected Menswear departments will work closely with you to find formal or casual clothing options that are just right
Lingerie Fitting
Our free fitting service makes sure you find the bra that's right for your shape and size. We can measure and advise on maternity and post-surgery bras too, plus shape and swimwear
Our free fitting service makes sure you find the bra that's right for your shape and size. We can measure and advise on maternity and post-surgery bras too, plus shape and swimwear
Beauty services
Beauty Treatments
You’ll find a range of treatments in Beauty departments in most of our shops, including facials, massage, nail and brow bars.
You’ll find a range of treatments in Beauty departments in most of our shops, including facials, massage, nail and brow bars
The Beauty Society
Our impartial Beauty Guides in our Cambridge, Cardiff, Edinburgh, Leeds and Southampton shops will take you on a journey through our array of brands to find the product - or experience you’ve been searching for
Beautycycle
Recycle your old beauty products, and enjoy £5 off your next beauty purchase, with our exclusive my John Lewis reward
John Lewis Opticians
John Lewis Opticians
From having your eye test to discovering the perfect frames, we offer the personal advice, latest ranges and specialist attention your eyes deserve. In selected shops
Children's eye tests
Children under 16 qualify for a free NHS-funded eye test and an NHS optical voucher for glasses
Baby & Child services
All Things Baby
Whether baby is on the way, or about to enter a new stage in their first year of development, our Nursery team is here to help you find everything you need.
Whether baby is on the way, or about to enter a new stage in their first year of development, our Nursery team is here to help you find everything you need
Car Seat Fitting Demonstration
From bringing your newborn baby home to exploring with your toddler, when travelling by car it’s vital you use the right infant carrier, car or booster seat
Children's Shoe Fitting
Checking whether your child needs new shoes is important in maintaining the health of growing feet. We can measure up, and help you find perfectly-fitting shoes
Electrical & Technology services
Get cash for your old devices
Trade in your unwanted phone, tablet, smartwatch or MacBook and get money* or a gift card.
*Payment via PayPal or BACS.
Home appliance installation & recycling
When we deliver your new appliance, our crew can install it and take away your old model for safe disposal too
When we deliver your new appliance, our delivery Partners can install it for you and even take away your old model for recycling, or re-use where possible
TV Installation
We offer a range of services to get you up and running with your new TV or home cinema, including demonstration and wall mounting
We offer a range of services to get your new TV and connect 2 other compatible devices (such as surround sound or a smart speaker) up and running, including installing, wall mounting and TV demonstration
Technology Installation & Support
Our specialist shop Partners can help set up with your new device, or support with existing devices to keep them running smoothly
Fitness & Wellbeing services
Peloton
Peloton is reinventing home fitness with immersive workouts that combine state-of-the-art equipment with live and on-demand studio sessions.
Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.
Peloton is reinventing home fitness with immersive workouts that combine state-of-the-art equipment with live and on-demand studio sessions
Sleep Appointments
Peloton is reinventing home fitness with immersive workouts that combine state-of-the-art equipment with live and on-demand studio sessions.
Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.
We know the importance of a great night’s sleep. That’s why our Partners are here to offer free, impartial advice to help you sleep well and feel fully rested, day after day
Randox Health
Peloton is reinventing home fitness with immersive workouts that combine state-of-the-art equipment with live and on-demand studio sessions.
Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.
Get unrivalled insights on your current health status and potential risks, empowering you to make simple lifestyle changes to help prevent future illness
Financial services
Home Interest Free Credit
Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.
Spend over £1000 on furniture (including outdoor), flooring, curtains or blinds, and spread the cost with Interest Free Credit. 0% APR representative. Subject to status; terms and conditions apply.
Spread the cost when you spend over £200 on Home, Garden, Furniture, and Lighting.
Credit subject to status. UK18+. John Lewis PLC is a credit broker. Credit provided by Creation. T&Cs apply.
Electrical Payment Plans
Spread the cost of buying selected electrical or technology products when you spend £400 or more. Variable limited-time promotions; 0% APR representative. Subject to status; terms and conditions apply.
Spread the cost of buying selected electrical or technology products when you spend £400 or more. Variable limited-time promotions; 0% APR representative. Subject to status; terms and conditions apply.
Spread the cost when you spend over £200 on selected Electricals with John Lewis Payment Plans 16.9% APR representative (fixed).
Credit subject to status. UK18+. John Lewis PLC is a credit broker. Credit provided by Creation. T&Cs apply.
Nursery Interest Free Credit
Spread the cost when you spend over £200 on Nursery products (including prams, pushchairs, and car seats).
Credit subject to status. UK18+. John Lewis PLC is a credit broker. Credit provided by Creation. T&Cs apply.
Fitted Furniture Pay Monthly Credit
Plan your perfect kitchen or bathroom, with Pay Monthly Credit to spread the cost. 3.6% Representative APR. Deposit required. Terms and conditions apply
John Lewis PLC, 171 Victoria Street, London SW1E 5NN, acts as a Credit Broker for the purpose of introducing the credit provided by Creation Consumer Finance Limited. Both are authorised and regulated by the Financial Conduct Authority. Credit is available subject to status to UK residents aged 18 or over
Protect Plus
Repair and protection plans on large appliances, and accidental damage insurance for technology products you buy from us
Foreign Currency
We have Bureaux de Change in most of our shops, with 0% commission online or in store
John Lewis Insurance
Protect the things you love. Insurance for your home and contents, your car, your pet, or even a wedding or a special event
John Lewis for Business
Whether you want to fit out your workplace, buy furniture and electricals in bulk, or provide perfect gifts for clients and employees